FAQ

FAQ

THE SERVICE

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    What is Redē Meal Solutions?

    We are a brand new meal preparation and delivery service, with an emphasis on flexibility and food that is better for you. All you have to do is check out our menu and place an order through our easy-to-use online ordering system. We do all of the planning, shopping, preparation AND cooking so you don’t have to! Then we box up your order and deliver it right to your door, Redē to reheat and eat!

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    Where is Redē based? Where and when do you deliver?

    Redē is based in Winnipeg and proud of it! We currently serve in and around our great city. Start an order and input your postal code to see if we deliver to your area! We currently deliver every Sunday.

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    Do I have to be home to receive my order?

    Nope! Your Redē order will arrive in an insulated box that can sit out for several hours, so no need to worry!

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    Is there a delivery fee?

    There is a flat rate delivery fee of $8 (including tax) for all orders within our delivery zone.

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    Are you a subscription service?

    No! Redē focuses on order flexibility and doesn’t lock you into a standardized plan. If you love Redē and would like to see a subscription service implemented, please get in touch with us.

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    Do you offer gift cards?

    Yes! Get in touch with us at [email protected] to organize your gift card purchase today!

 

THE FOOD

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    Does my order come prepared, or do I have to cook it?

    Our meal selections are fully cooked. All items are individually packaged and redē to eat or reheat!

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    Why is everything packaged in vacuum sealed pouches?

    Two reasons: freshness and convenience. Vacuum sealing gives you a product that stays fresher longer. The convenient pouches make for the ultimate grab & go meal!

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    Can I stock up my freezer with stuff from Redē?

    Redē pouches are awesome for freezing and thawing however some items are best enjoyed fresh. See the dish descriptions for details.

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    What's the best way to heat up my items?

    Leave items right in the vacuum sealed pouch and microwave or drop pouches in simmering water to heat them up. You can also remove items from the pouch and sauté a few things together!

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    How do the portion sizes work?

    All of our meals are individually portioned. Click on any of our menu items to check out our portion sizing and nutritional information.

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    Do you accommodate dietary restrictions?

    Our menu is designed to offer items for everyone. Choose meals that work for you! All applicable menu items display symbols for vegetarian and/or gluten friendly options.

 

More Questions? Contact us and we’d be happy to help!